Dental Visit Guide

Welcome to Odonto Vida Lda! To ensure a smooth and comfortable visit, please follow these guidelines:

Before your visit

  • Appointment confirmation

    You will receive a reminder call or email from our office to confirm your appointment 24-48 hours in advance. Please confirm your presence.

  • Arrival time

    Please arrive at least 15 minutes before your scheduled appointment to complete any necessary documentation and ensure you have enough time to discuss any concerns with our team.

  • Medical history

    If you are a new patient, please bring a list of all medications you are currently taking and any relevant medical records. This information helps us provide safe and effective care.

  • Insurance information

    Bring your dental insurance card and valid identification to facilitate the processing of your insurance claims.

During your visit

  • Check-in

    Upon arrival, check in at our reception. Our friendly team will guide you through any additional paperwork and answer any initial questions.

  • Consultation

    During your consultation, our dentist will discuss your dental history, current concerns, and any symptoms you may be experiencing. This is a great time to ask questions and discuss your treatment options.

  • Examination and treatment

    Depending on the type of appointment, you may undergo a dental exam, x-rays, cleaning, or other procedures. Our team will explain each step to ensure you feel comfortable and informed.

  • Post-Treatment Instructions

    After treatment, you will receive detailed instructions on how to care for your teeth and gums. Follow these guidelines to ensure optimal recovery and health.

During your visit

After your visit

  • Scheduling follow-up appointments

    If additional treatment is needed, our staff will help you schedule follow-up appointments at a convenient time.

  • Payment and invoicing

    Make your payment at reception. We offer several payment methods and plans to make this process easier.

  • Insurance claims

    Our staff will handle the filing of insurance claims on your behalf. Contact us if you have any questions about your coverage or billing.

Emergency Appointments

  • contact us

    If you have a dental emergency, such as severe pain, swelling or injury, contact our office immediately. We will prioritize your care and schedule an emergency appointment as soon as possible.

  • Emergency care

    In the event of an emergency outside of our normal hours, please visit the nearest hospital or dental emergency clinic.

Emergency Appointments

Hygiene and safety

  • COVID-19 Precautions

    We strictly follow COVID-19 safety protocols, including sanitizing all equipment and surfaces.

  • Sanitation

    Our state-of-the-art sterilization techniques ensure a safe and hygienic environment for all patients.

If you have any questions or need further assistance, please don't hesitate to contact us. We are committed to providing you with exceptional dental care and making your visit as pleasant as possible.